"Odoo has tightened the criteria for awarding Gold and Silver partner status to its partners. SprintIT retained its status as the only Gold Partner in Finland."
New stricter criteria to separate the wheat from the chaff for Odoo suppliers
In April, Odoo tightened up its criteria for partnerships. Fewer and fewer Odoo partners will be awarded gold status in the future.
Odoo assesses its partners on the basis of three key indicators: the number and size of new clients, the number of certified staff and the retention rate. Based on these indicators, a partner is rated Gold, Silver or Ready.
Gold partners specialise in larger clients, while Silver and Ready partners specialise in smaller projects. The aim of the reform is to highlight the key players in the Odoo ecosystem and ensure that the partner network best meets the needs of customers.
SprintIT strongly qualifies as a top-level partner and remains the only Gold level partner in Finland and Sweden, being one of the two Gold-level partners in the Nordic region. Flyt Consulting AS, operating in Norway, also managed to maintain its gold status.
SprintIT's first customer still on board after 10 years
"For us, the most important criterion is customer loyalty. We have done well compared to the industry average.
The fact that our very first customer, Confetti, continues to trust our services is also a sign of our customers' satisfaction.
We just upgraded to the latest version of Odoo for them, and Confetti also moved their financial management to Odoo",
says Roy Nurmi, CEO.
SprintIT has the largest Odoo customer base in the Nordic countries. The number and size of customers is an essential metric, as it reflects the implementation partner's ability to understand and solve complex business challenges with ERP.
"We are proud to continue to be Odoo's gold partner. The new criteria will further challenge us, but our goal is to continue to serve our customers with quality in all Odoo-related service needs. Our customers with demanding needs also force us to constantly innovate and evolve and we will continue to measure our customer satisfaction. Typically, larger companies have more challenging development needs and we are happy to respond to them," Nurmi continues.
"SprintIT immediately understood our processes, and where the problems were.
Their solution was a perfect fit for our processes and was easy to implement."
- Petri Tuomela, Confetti Oy, CEO
See our references on our Odoo page and read our customer stories!
There is one Odoo Gold Partner, one Silver Partner and five Ready Partners in Finland. In addition, there are several smaller Odoo suppliers operating in Finland who do not meet Odoo's partner criteria. It is also possible to implement Odoo independently without the help of a partner, but then there is a risk that the system will be underused and not get the best out of it.